All sales and services of Remitpay are final and there will be norefund or exchange permitted. Please be advised that You are responsible for the purchase and all charges that result from those purchases. However, in a case where a transaction has been completed by you onthe site, and money has been charged to your card or bank accountbut has not been delivered within 10 days of your completion of the transaction then you may inform us by sending us an email on support@remitpay.co.in or posting us a message on the contact us page.In such a scenario you will be entitled to a full refund. We requestyou include in the email the following details -Transaction date andOrder Number. Remitpay shall investigate the incident and if it isfound that money was indeed charged to your card or bank account without delivery then you will be refunded the money within 5working days from the date of the receipt of your email.